Who Does Your Boss Trust More – You Or Google?
We live in a world where we are more likely to listen to the phone in our hands than friends or colleagues. According to research from BI Norwegian Business School, this is the tendency for certain people in leadership positions, putting themselves at a disadvantage.
Which Robot Would You Rather Be Served By – R2-D2 Or The Terminator?
New research shows that customers prefer to be served by robots which are as human-like as possible because, in interactions with such machines, people are able to apply familiar social rules and expectations.